Shipping & Refund Policy

Shipping: Items that are IN STOCK should ship within 3-5 business days. Any Items that is Preordered and is NOT cold processed soap takes 7-10 business days unless stated otherwise.  All PREORDERS for cold- processed soaps have a 2-4 week turn around.  Please be aware that this does not include transit times. Due to circumstances caused by COVID-19, we have been experiencing delays as a result of  the lack of staffing at our local post office. Please be advised that this may affect transit time. Orders are shipped via USPS If any issues occur with your shipment please email Thecelestialsuite@gmail.com. A claim must be filed with USPS and claim number must be included in your email along with your order number. Thank you in advance for your understanding and patience.

 

Refunds: Due to the nature of our products, refunds, returns and exchanges are not permitted.

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